At NView, we take privacy very seriously. We’ve updated our
in the clearest way possible, how we treat personal information. We encourage You to read this Policy carefully. It will help You make informed decisions about sharing Your personal
information with us.
should read together with this Policy. By accessing our Website and using our
Service, You consent to the terms of this Policy and agree to be bound by it
collects Your personal information
NView is a
provider of online business software that’s affective and secure.
Service involves the storage of Data about a company or individual. That Data
can include personal information. “Personal information” is information about
an identifiable individual, and may include information such as the
individual’s name, email address, telephone number.
NView may collect
personal information directly from You when You:
register to use the Service,
use the Service,
post to the NView
Community forum or on our blog,
contact the NView support
can always choose not to provide Your personal
information to NView, but it may mean that we are
unable to provide You with the Service.
may receive personal information from You about others
Your use of the Service, NView may also collect
information from You about someone else. If You
provide NView with personal information about someone
else, You must ensure that You are authorised to disclose that information to NView and that, without NView
taking any further steps required by applicable data protection or privacy
laws, NView may collect, use and disclose such
information for the purposes described in this Policy.
means that You must take reasonable steps to ensure the individual concerned is
aware of and/or consents to the various matters detailed in this Policy,
including the fact that their personal information is being collected, the
purposes for which that information is being collected, the intended recipients
of that information, the individual's right to obtain access to that
information, NView’s identity, and how to contact NView.
requested to do so by NView, You must also assist NView with any requests by the individual to access or
update the personal information You have collected
from them and entered into the Service.
collects, holds, and uses Your personal information
for limited purposes
NView collects Your personal information so that we can provide You with
the Service and any related services You may request. In doing so, NView may use the personal information we have collected
from You for purposes related to the Services
verify Your identity,
administer the Service,
notify You of new or changed services offered in
relation to the Service,
carry out marketing or training relating to the
assist with the resolution of technical support
issues or other issues relating to the Service,
comply with laws and regulations in applicable
communicate with You.
using the Service, You consent to Your personal
information being collected, held and used in this way and for any other use
You authorise. NView will only use Your
personal information for the purposes described in this Policy or with Your
is Your responsibility to keep Your password to the
Service safe. You should notify us as soon as possible if You
become aware of any misuse of Your password, and immediately change your
password within the Service or via the “Forgotten Password” process.
can aggregate Your non-personally identifiable data
By using the
Service, You agree that NView can access, aggregate
and use non-personally identifiable data NView has
collected from You. This data will in no way identify You or any other individual.
NView may use
this aggregated non-personally identifiable data to:
assist us to better understand how our customers
are using the Service,
provide our customers with further information
regarding the uses and benefits of the Service,
enhance business productivity, including by
creating useful business insights from that aggregated data and allowing You to
benchmark Your business’ performance against that aggregated data, and
otherwise to improve
holds your personal information
Data, including personal and non-personal information, that is entered into the
Service by You, or automatically imported on Your
instruction, is transferred to NView’s servers as a
function of transmission across the Internet. By using the Service, You consent
to Your personal information being transferred to our
servers as set out in this Policy.
takes steps to protect your personal information
committed to protecting the security of Your personal
information and we take all reasonable precautions to protect it from
unauthorised access, modification or disclosure. Your personal information is
stored on secure servers that have SSL Certificates issued by leading certificate
authorities, and all Data transferred between You and
the Service is encrypted. You can find out more about our security arrangements
and our data protection measures on our security page.
the Internet is not in itself a secure environment and we cannot give an
absolute assurance that Your information will be
secure at all times. Transmission of personal information over the Internet is
at Your own risk and You should only enter, or
instruct the entering of, personal information to the Service within a secure
will advise You at the first reasonable opportunity
upon discovering or being advised of a security breach where Your personal
information is lost, stolen, accessed, used, disclosed, copied, modified, or
disposed of by any unauthorised persons or in any unauthorised manner.
only discloses Your Personal Information in limited circumstances
NView will only
disclose the personal information You have provided to
us to entities outside the NView group of companies
if it is necessary and appropriate to facilitate the purpose for which Your
personal information was collected pursuant to this Policy, including the
provision of the Service.
NView will not
otherwise disclose Your personal information to a
third party unless You have provided Your express consent. However, You should be aware that NView may
be required to disclose Your personal information without Your consent in order
to comply with any court orders, subpoenas, or other legal process or
investigation including by tax authorities, if such disclosure is required by
law. Where possible and appropriate, we will notify You
if we are required by law to disclose Your personal information.
third parties who host our servers do not control, and are not permitted to
access or use Your personal information except for the
limited purpose of storing the information. This means that, for the purposes
of Australian privacy legislation and Australian users of the Service, NView does not currently “disclose” personal information to
third parties located overseas.
may request access to Your personal information
is Your responsibility to ensure that the personal information
You provide to us is accurate, complete and up-to-date. You may request access
to the information we hold about You, or request that
we update or correct any personal information we hold about You, by setting out
Your request in writing and sending it to us at support on our contact page .
process Your request as soon as reasonably
practicable, provided we are not otherwise prevented from doing so on legal
grounds. If we are unable to meet Your request, we
will let you know why. For example, it may be necessary for us to deny Your request if it would have an unreasonable impact on the
privacy or affairs of other individuals, or if it is not reasonable and
practicable for us to process Your request in the manner You have requested. In
some circumstances, it may be necessary for us to seek to arrange access to Your personal information through a mutually agreed
intermediary (for example, the Subscriber). We’ll only keep Your
personal information for as long as we require it for the purposes of providing
You with the Service. However, we may also be required to keep some of Your personal information for specified periods of time, for
example under certain laws relating to corporations, money laundering, and
financial reporting legislation.
providing the Service, NView utilises
"cookies". A cookie is a small text file that is stored on Your computer for record-keeping purposes. A cookie does not
identify You personally or contain any other
information about You but it does identify Your computer.
and some of our affiliates and third-party service providers may use a
combination of “persistent cookies” (cookies that remain on Your hard drive for
an extended period of time) and “session ID cookies” (cookies that expire when
You close Your browser) on the Website to, for example, track overall site
usage, and track and report on Your use and interaction with ad impressions and
can set your browser to notify You when You receive a
cookie so that You will have an opportunity to either accept or reject it in
each instance. However, You should note that refusing
cookies may have a negative impact on the functionality and usability of the
do not respond to or honour “Do Not Track” requests at this time.
can opt-out of any email communications
billing information, product information, Service updates and Service
notifications to You via email. Our emails will
contain clear and obvious instructions describing how You
can choose to be removed from any mailing list not essential to the Service. NView will remove You at Your
are responsible for transfer of Your data to
Service may allow You, the Subscriber, or another
Invited User within the relevant subscription to the Service to transfer Data,
including Your personal information, electronically to and from third-party
applications. NView has no control over, and takes no
responsibility for, the privacy practices or content of these applications. You
that You can be informed of how they will handle
has a privacy complaints process
If You wish to complain about how we have handled Your personal
information, please provide our Privacy Officer with full details of Your
complaint and any supporting documentation by e-mail at support on our contact page .
Privacy Officer will endeavour to provide an initial response to Your query or complaint within 10 business days, and investigate
and attempt to resolve Your query or complaint within 30 business days or such
longer period as is necessary and notified to you by our Privacy Officer.
policy may be updated from time to time
the right to change this Policy at any time, and any amended Policy is
effective upon posting to this Website. NView will
make every effort to communicate any significant changes to You
via email or notification via the Service. Your continued use of the Service
will be deemed acceptance of any amended Policy.
Last updated: May 2014